Frequently Asked Questions

1What is process is involved when my floors get polished?
  • The customer ensures the floors are cleared of all furniture.
  • We then sand the floors with a drum sander, using various techniques and grits of sandpaper.
  • A sealer is applied, followed shortly by the second coat.
  • You should not walk on this at all as this coat takes 24 hours to dry.
  • We return the following day (usually in the afternoon to allow time to dry) to apply the final coat. We suggest to remove your shoes and avoid moving furniture for at least 48 hours after your floor has been polished.
  • It takes 7 days for the polyurethane to fully cure.
2What is the difference between Gloss, Satin and Matt finishes?

A Gloss finish is very shiny. Satin is like a semi-gloss and Matt finish has no shine at all and has a dull finish.

3What is the difference between moisture-cured polyurethane and water borne polyurethane?

Moisture cured is a solvent based polyurethane and is very strong smelling and takes 24 hours to harden. Water borne is a water-based polyurethane, which is non-smelling and only takes 4 to 12 hours to dry.

4My existing polished floors need reglazing, what process is involved?

Your floors will require a light disc sand and apply one to two coats of polyurethane.

5Can I stay in my home while you are sanding & polyurethaning?

In the first stages of sanding you can stay in your home. Once the floor has had polyurethane applied we recommend you find alternative accommodation as you will not be able to walk on the floor and the smell is very strong if moisture-cured polyurethane is used.

6How long before we can walk on our floors again?

We recommend 24 hours for moisture-cured polyurethane and between 4 to 12 hours for waterbase.

7When will the smell disappear?

We recommend that once the polyurethane has had time to dry you open all windows and keep them open as long as possible. If you open your windows too early before the polyurethane has had time to dry dust and debri may settle on your floor. The smell is usually gone within 48 hours.

8When can I move my furniture back?

If you move your furniture back too soon you will mark your floors. We recommend to wait at least 72 hours and place pieces of felt or material under tables and chairs to help protect your newly polished floors.

9What cleaners can I use on my floors?

We recommend you use 1 cup of methylated spirits mixed in with bucket of hot water and mop. Some household detergents can be abrasive and dull your floor over a period of time.

10Can you remove stains from a Wooden Floor?
Stains caused by water or pet urine may not sand out of your timber floor.
11I am renovating my kitchen. Should I sand the floors before or after the kitchen is installed?
Sanding the floor before installation and applying 2 coats polyurethane is best practice. The last coat of polyurethane and be applied once the kitchen is installed.

Our Values Clients

  • The floor looks great, Brent adhered to the original quote and the job was completed as scheduled, thanks Brent
    Marewa
  • I had Brent sand and polyurethane our kitchen area fill the gaps between the floor boards and colour the floor then polyurethane over the top. Outstanding job, thanks Brent
    Laura
  • I had Brent grind our garage floor and apply 2 coats epoxy resin with a satin finish, great finish pleasure to deal with great with communication, thanks Brent
    Mark
  • Awesome dealing with Brent. Good communication, great result. Did the work to a really tight schedule. Will definitely use again.
    Matt
  • I had Brent come over to sand and polyurethane floors he did an exceptional job, no short cuts on budget and good communication. The floors were finished on time, thanks Brent
    M Haskell
  • Brent polished our concrete floors in our new house lounge kitchen dining area to a high gloss finish couldn't be happier with the finished out come
    Grant Thorn
  • We needed our floors sanded in the lounge, dining and kitchen. The floor boards had turned a yellow colour due to sunlight being directly on them for a few years. Brent suggested we colour our floors to a medium oak colour the completed floors look great. Job was completed on time, well priced and the area left clean and tidy.
    Alene Spice